Privacy Policy

Effective Date: 4th May 2025
Last Updated: 4th May 2025

Altiora Cleaning Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our site, you agree to the terms outlined below.


1. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Name

  • Email address

  • Phone number

  • Physical address

  • Billing and payment details (when applicable)

b. Non-Personal Information
  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Device type and operating system

  • Referral sources


2. How We Use Your Information

We use the collected information to:

  • Provide and manage cleaning services

  • Respond to inquiries and customer support requests

  • Process payments and send invoices

  • Improve website functionality and customer experience

  • Send marketing and promotional materials (only with your consent)

  • Comply with legal obligations


3. Sharing of Information

We do not sell or rent your personal information. We may share your data only under the following circumstances:

  • With service providers and contractors who assist us in business operations

  • When required by law or government request

  • In the event of a business transfer, merger, or acquisition

  • To enforce our terms and policies or protect our rights and safety


4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

  • Analyze website traffic and usage patterns

  • Remember user preferences

  • Enhance overall user experience

You can manage your cookie preferences through your browser settings.


5. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.


6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions of your information

  • Withdraw consent for data processing (where applicable)

  • Opt out of marketing communications

To exercise your rights, please contact us at info@altioracleaningsolution.com.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.


8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it immediately.


9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site constitutes your acceptance of the revised policy.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Altiora Cleaning Solutions
📧 Email: info@altioracleaningsolution.com
📍 Location: Jacksonville, Florida